Shipping Info
Do you offer international shipping?
Yes! We do!
How much is shipping?
We are currently offering free shipping for any orders over $250 CAD/USD.
For orders under $250 CAD/USD, a flat rate of $20 CAD will be charged.
*Please note: Shipping
costs are exclusive of any import tax or customs duties which may be payable on
delivery to your country. For more information see below.
HOW LONG DOES SHIPPING TAKE?
Please leave up to 3-5 business days for your order to be processed, and between 7-10 business days for your order to be delivered to you.
HOW LONG AFTER PLACING MY ORDER WILL IT BE SHIPPED?
Please allow up from 3-5 business days for us to process your order.
Some items are marked as Pre-Orders, and require a 10-15 business days processing period.
HOW CAN I TRACK MY ORDER?
You will receive an email with a tracking number. You will be able to use the link and number provided to track your order through Canada post or Uni express.
WHAT CURRENCY IS YOUR WEBSITE IN?
Our prices are displayed in CAD (Canadian Dollars) or USD (US Dollars) depending on your location.
WILL I HAVE TO PAY ANY TAXES OR DUTIES?
Regulations for import duties and taxes vary from country to country. We have no control over these charges and we cannot predict their amount. Unless otherwise stated, our garment prices and shipping costs are exclusive of all import duties and taxes. All orders are sent on a Delivery Duty Unpaid (DDU) basis.
1ER AOÛT does not cover any duties, taxes or associated handling fees which may be applied to your order by your local government. Please be aware that you will be responsible for payment of these costs upon delivery of your order. Please contact your local customs office for more information. We are not responsible for replacing or refunding any orders that are stuck in customs clearance.
Damages/Lost
1ER AOÛT is not responsible for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.